On Monday evening, Saint Agnes experienced a temporary power loss due to a car accident that took down a primary PG&E power pole and transformer. The incident was so significant that it caused the hospital’s uninterrupted power supply (UPS) switch to partially open. The UPS switch is responsible for activating our back-up generator power, but it can only do so when in an open or closed position. As soon as our Plant Facilities team arrived on site, they began diagnosing what was causing the continued loss of power to some areas of the hospital. They quickly discovered that the switch was in between open and closed, so they manually closed it and power was restored!
Often, it isn’t until things go wrong that we can fully appreciate the people responsible for making them go right. Monday’s power loss was an important reminder of just how fortunate we are to have such a skilled and dedicated Plant Facilities team. No matter what time – day or night – this hardworking crew can always be counted on to answer the call … literally. We owe a debt of gratitude to these unsung heroes, so the next time you see them, please extend your thanks.